ProjectsAE Group

Workflow Automation and Client Portal for Engineering Firm

Sydney engineering consultancy achieved 30% efficiency gains and 70% fewer client enquiries via workflow automation and client portal.

Legacy State

AE Group (formerly AE Consulting Engineers), a structural, civil, stormwater and dilapidation engineering firm, was struggling with manual processes that consumed valuable time and introduced human error. Their clients had limited visibility into project status, resulting in frequent phone calls and emails for updates.

Modern State

Peer 2 Peer IT implemented a comprehensive business automation solution that integrated their existing platforms and streamlined workflows. We developed a custom client portal that provides real-time project status visibility, eliminating the need for clients to call for updates. The automation connected their project management, document handling, and communication systems into a seamless workflow.

Engineering Outcomes

Operational efficiency improved by 30%
Human error virtually eliminated from key processes
Client portal provides 24/7 project visibility
Reduced client enquiry calls by 70%
Staff can focus on engineering work rather than administrative tasks